ADA Complaint/Grievance Policy, Procedures and Forms
GFP has a grievance procedure to allow individuals to express concerns about GFP's compliance with Section 504 of the Rehabilitation Act of 1973, as amended, and Title II of the ADA. The grievance procedure may be used by anyone alleging discrimination on the basis of disability in the provision of services, activities, or programs by GFP. The South Dakota Bureau of Human Resources' Personnel Policy governs employment-related complaints of disability discrimination.
Grievances should be submitted to GFP in writing within 30 days of the alleged violation and should contain detailed information concerning the alleged discrimination. GFP will accept grievances that are not in writing if necessary to accommodate a disability. The following information should be provided when filing a grievance:
- Phone number and e-mail address, if any
- Description of any alleged incident
- Description of any physical barriers to accessibility
- Suggested changes or improvements to achieve accessibility